Endian 4i Case Study - Caterpillar Energy Solutions

Endian Switchboard secures Caterpillar Energy Solutions plants

With customers worldwide, Caterpillar Energy Solutions develops powerful products, services and technologies for decentralized energy supply for gas engines. Consequently, they are challenged with the critical task of providing real-time support and equipment diagnostics for their clients within a highly distributed network. Furthermore, as if the project weren’t complex enough, Caterpillar Energy Solutions provides secure, remote access to critical systems for maintenance purposes. This requires stability, security and the capacity to handle multiple levels of access permission rules for varying levels of workers.

To fulfill this highly complex and critical project, Caterpillar Energy Solutions put their trust in Endian’s Switchboard.

The Endian Switchboard, deployed in a high availability configuration, is utilized as the VPN concentrator. Through Virtual Private Network (VPN) tunnels, dedicated Caterpillar Energy Solutions staff can monitor and remotely manage machinery. Additionally, the Switchboard allows Caterpillar Energy Solutions to manage very granular user access permissions to the systems. Using the Switchboard, they can manage access privileges for users and groups of users with incredible ease!

Not only is the Switchboard providing tremendous management capabilities in a highly complex and distributed network for Caterpillar Energy Solutions, Endian also makes it easy for the end user! Preconfigured Quick Action Links allow a user to access a wide variety of PLCs and HMIs with a single click.

   Endian’s scalable and reliable technology provides excellent support to our communication system: it seamlessly integrates into our network and effectively manages satellite connectivity. As a result it enables prompt and secure remote intervention, even under critical conditions.

Michel Verbist

Head of Business Development Satellite Services at Orange Business Services

  Thanks to Endian we reached two important goals: we maximized our staff working activities while reducing our organization response – time, always keeping the same high quality level support for our customers.

Stated Elena Lattuada

IL Customer Service Director

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